For our Merch to be available to fans around the world, Donny's Shop uses Printful to create & ship our products.

As they are a print-on-demand manufacturer, we are unable to offer Returns & Exchanges for change of mind / change of size as products are created for each customer. Make sure to double-check that you have the right item & size before you complete your purchase.

If your order is misprinted / damaged / defective please contact us at Donnysshop@hotmail.com within 30 days of your order being received.
We will contact Printful on your behalf regarding the issue with your order and get back to you as soon as possible.

Please Include:

● First / Last Name
● Order Number (#0000)
● Photo(s) of Issue
● Description of Issue

Products from Donny's Shop are manufactured & shipped via Printful.
Because of this we only have a short window of time to correct any misspellings with your address. Depending on the fulfillment status of your order we may not be able to correct it in time and your order will be returned to the closest manufacturer to your Country of purchase.

Contact us as soon as you notice the error:
Donnysshop@hotmail.com

Please Include:
● First / Last Name
● Order Number (#0000)
● *Updated Address

*Note: We are from Australia and do not know how to enter address's for every Country. So please be specific as to what goes where.

Example:
Address: 1 Ocean Ave
City: Brown Town
Post Code: 1234
State: NSW

Printful work with an on-demand order fulfillment company with facilities worldwide. It usually takes 3 - 7 days to fulfill / ship your order.
(Depending on your location, some items may be sourced from another Country)

Estimated Delivery Times:

● Australia: 2–14 business days
● Europe: 6–8 business days
● USA: 3–4 business days
● Japan: 4–8 business days
● International: 10–20 business days